Appointment FAQ

How far ahead should I book?

Diagnostic and drop-off slots are typically available within 24-48 hours. Bay capacity is limited to two vehicles at a time, so booking at least two to three days ahead is recommended for non-urgent repairs.

Can I bring a description of symptoms instead of a fault code?

Yes. The intake form asks you to describe what you are noticing: sounds, dashboard lights, performance changes, and recent repairs. Our technician will translate symptoms into a full diagnostic scan.

What if I disagree with the estimate?

You are never obligated to authorise the repair. Decline the estimate, pay the diagnostic fee, and take the written report with you. The report is yours.

Can I pick up same day?

Drop-offs and diagnostics are often completed same-day. Brake services are typically one to two days. Engine and drivetrain repairs carry a quoted turnaround range that we confirm before work begins.

Do you provide a loaner vehicle?

We do not currently offer loaners. We recommend arranging transport at drop-off; we will contact you to confirm a pick-up time before releasing the vehicle.